Play Responsibly
Enjoy jiaace within your limits. We believe safe gaming is the best gaming — the right tools and support are always ready for you.
Safe gaming is our priority
jiaace is a trusted online gaming platform in Bangladesh. We do not just provide entertainment — we make sure every player can play responsibly. Gaming should be a source of enjoyment in people's lives, never a burden.
We are committed to helping you build healthy gaming habits. Our platform offers various tools that let you control your gaming time and spending yourself.
Responsible gaming means knowing when to play, how long to play, and when to stop. And if there is ever a problem, the jiaace support team is always by your side.
Remember: Gaming is for entertainment, not as a source of income. Only bet money that you can afford to lose.
Keep everything in your control
jiaace gives you powerful tools for responsible gaming — from setting limits to taking account breaks.
Set deposit limits
Set a limit on how much you deposit per day, week, or month. Once a limit is set it takes effect immediately. Lowering a limit is instant; raising one takes a little time — this is intentional.
Session time and time-out
Take an account break (time-out) for a set period — 24 hours, 1 week, or 1 month. During this time you will not be able to log in. Clear your head, then come back.
Self-exclusion
Need a longer break? Use self-exclusion to close your account completely for 6 months or more. There is no option to reopen during this period — this is for your protection.
View gaming history
You can view a complete history of your bets, deposits, withdrawals, and gaming time at any time. Know yourself — review where your time and money are going.
24/7 support
If you feel gaming is becoming a problem, contact our support team. Chat in Bengali via live chat — we are ready to help with honesty.
Family protection
Use a strong password to prevent family members from accessing your account. Do not share your account details with anyone — this is for your safety and your family's.
Recognise the signs of problematic gaming
Problematic gaming starts gradually. Ask yourself these questions and answer honestly:
- Are you betting more to try to win back money you have lost?
- Are you hiding your gaming from family or friends?
- Are you unable to stop thinking about gaming?
- Are you using money meant for household needs to play?
- Do you want to take a break from gaming but find you cannot?
- Is gaming affecting your work, studies, or relationships?
Traits of a responsible gamer
What a responsible gamer does:
- Plays for entertainment, not in the hope of earning money.
- Plays within their own budget and respects their limits.
- Accepts losses as normal and does not chase them.
- Prioritises spending time with family and friends.
- Does not play while drinking or under other forms of stress.
- Does not hesitate to ask for help when needed.
Steps to set limits and breaks
Activate responsible gaming tools on your account in just a few steps.
Log in to your account
Log in to your jiaace account and go to the profile menu.
Responsible gaming option
Find the "Responsible Gaming" option in your account settings.
Set your limits
Choose a deposit limit, loss limit, or session time limit and set the amount.
Confirm
Click the confirm button to activate the limit. Deposit limits become active immediately.
Important: If you are unable to do the steps above yourself or feel you need self-exclusion, contact our live chat immediately. Our support team will help you while keeping your identity confidential.
You can also reach us by email: [email protected] — we respond within 24 hours.
Deposit limits and payment information
The minimum deposit at jiaace is ৳500 and the minimum withdrawal is ৳800. Transact safely via bKash, Nagad, Rocket, Upay, and bank transfer.
You can set your own maximum daily, weekly, or monthly deposit limit. Lowering this limit takes effect immediately, but raising it requires a waiting period — this is done for your safety.
Remember, gaming is for entertainment. Never deposit beyond your budget. If you are under financial pressure, take a break and seek support.
Withdrawal time: Approved withdrawals at jiaace are generally completed within 1 hour. Fast and secure transactions are our commitment.
Account security tips
- Use a strong and unique password — a mix of letters, numbers, and symbols.
- Do not share your login details with family or friends.
- Avoid logging in on unfamiliar devices or public Wi-Fi.
- Always log out at the end of a session, especially on shared devices.
- If you notice suspicious activity on your account, notify our support team immediately.
- Keep your personal information up to date so that identity verification is straightforward.
Responsible gaming FAQ
Find answers to frequently asked questions about responsible gaming here.
Enjoy jiaace safely
Cricket betting, slots, or live casino — play within your limits and enjoy every moment.